Privacy Policy

Your privacy matters to us at dracivoneth

Information We Collect

At dracivoneth, we collect information you provide directly to us when using our financial tools and services. This includes personal details like your name, email address, and phone number when you create an account or contact us.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, and pages you view. This helps us improve our services and ensure our platform works smoothly for everyone.

Australian Privacy Principles Compliance: We collect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We only collect information that is reasonably necessary for our business functions.

  • Account registration information (name, email, contact details)
  • Financial data you input into our tools for analysis purposes
  • Communication records when you contact our support team
  • Website usage data and analytics information
  • Device and browser information for security purposes

How We Use Your Information

Your information helps us provide better financial tools and support services. We use personal data to maintain your account, process your requests, and send important updates about our services.

We may also use aggregated, non-identifying information to improve our platform and develop new features. This statistical data helps us understand how people use our tools without revealing individual identities.

Purpose Legal Basis Data Used
Account management Contract performance Contact details, account preferences
Service improvement Legitimate interest Usage analytics, feedback data
Customer support Contract performance Communication records, account information

Data Storage and Security

We store your information on secure servers located in Australia, ensuring compliance with local data protection requirements. Our security measures include encryption, access controls, and regular security audits.

Your financial data entered into our tools is processed locally and not transmitted to third parties for analysis. We maintain strict access controls so only authorized personnel can view your personal information when necessary for support purposes.

Data Retention: We keep your personal information for as long as your account remains active, plus an additional three years after account closure to comply with Australian financial record-keeping requirements.

Your Rights Under Australian Privacy Law

As an Australian resident, you have specific rights regarding your personal information. You can request access to the personal data we hold about you, ask for corrections to incorrect information, or request deletion of your data in certain circumstances.

If you want to access, correct, or delete your personal information, please contact us using the details below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

  • Right to access your personal information
  • Right to correct inaccurate or outdated data
  • Right to request deletion of your personal information
  • Right to restrict processing in certain situations
  • Right to complain to the Office of the Australian Information Commissioner

Cookies and Website Analytics

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. These small files are stored on your device and help us remember your preferences and analyze website traffic.

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain website features and your ability to use some of our financial tools effectively.

Third-Party Services

We may use trusted third-party services to help us operate our website and provide our services. These providers are carefully selected and must agree to protect your information according to our privacy standards.

We don't sell, trade, or rent your personal information to third parties for marketing purposes. Any data sharing with service providers is limited to what's necessary for them to perform their specific functions for us.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. The current version is always available on our website with the effective date clearly displayed.

Privacy Questions or Concerns?

Email us at: info@dracivoneth.com

Call us at: +61 8 8225 6107

Write to us at: Unit 707/39 Grenfell St, Adelaide SA 5000, Australia

This Privacy Policy is effective as of January 15, 2025

Last updated: January 15, 2025